Features

Your Personal Account

• Get your own personal subdomain
• Private database for your account with complete security and protection controls
• All uploaded files are stored separately and are access controlled

Robust Grievence Management

Robust Grievence Management

• Your private case management
• Case priorities, categories and flagged cases
• Powerful filtering options
• Case status automatically adjusts based on response
• Indelible records with complete case history that cannot be modified or deleted

Comprehensive Categories

• Organize your instance in categories and subcategories with relevant questions
• Detailed category wise case statistics
• Sensitive category handling via program manager

Bring your team

• Invite multiple reviewers and program administrators
• Reviewers auto assigned based on category
• Dashboard with user specific information
• Summary charts and statistics

More Features

Extremely Secure

Built with security first. Every complaint is stored with proper access controls including attachments.

Highly Customizable

Every aspect of Your Safe Hub is customisable for your organization's need.

Completely Anonymous Interactions

Your Safe Hub stores data with separation between reviewer and reporter to ensure complete anonymity.

Automated Change Tracking

Your Safe Hub tracks every action automatically. The records are non editable even for administrators.

Sensitive Complaint Management

Your Safe Hub provides special treatment for sensitive complaints that are only visible to program administrators.

Indelible Records

All records, conversations and actions are stored permanently. There is no provision to edit or delete anything.

Separate Program Admin

Your Safe Hub provides separate program admin to ensure nothing falls through cracks.

Automated Case Assignments

All cases are automatically assigned based on predefined categories and respective reviewers for those categories.

Discreet Reminder Emails

Your Safe Hub sends automated reminders for open complaints that require your attention without disclosing too many details in the email.

PDF Case Record

Easily generate PDF of all case history including private comments and all case facts without compromising anonymity.

Private Notes

Your Safe Hub allows entering private notes that are not visible to complaint reporter. This helps is proper documentation of the case.

Intelligent CaseTracker

Your Safe Hub has automated sorting and prioritization of more pressing issues at first based on propriatary algorithm for optimum results.

Why Choose Your Safe Hub?

Easy to Get started

Your Safe Hub is extremely easy to setup and rarely needs maintenance. We setup each account with initial setup of questions that provides most common features right out of the box.

Workflows and Reminders

We believe in automation and keeping everyone in the loop. So we’ve designed Your Safe Hub to remind you if any issue seems to be falling through the cracks. Isn’t that cool?

A Comprehensive Solution at Low Cost

We’ve built a complete grievance management solution available at a very low cost. Getting started with a Grievance Management solution is now trivial for any company.

Trusted by top companies of the world

Kickass business all over the world choose Your Safe Hub

We are very happy with the service quality of the backend team at yoursafehub. We were given proper guidance and tips on how to improve our environment. Yoursafehub made a significant impact on employee morale. We highly recommend this!